Every cost in writing. This is the price list, no fine print.
Monthly fee, minute allowance, setup, overage, exit: it's all here. All prices in USD, taxes not included.
Free 7-day live trial. $0.
Find the plan that fits you.
Two sliders, real-time result. An estimate based on the numbers you enter.
The recommended plan is also highlighted on the cards below.
taxes not included · Fits within the allowance, no overage.
Echo voice agent
Call counts are approximate, based on a 2.5 minute average call.
What's in each AI Assistant plan
| Feature | Starter | Pro | Managed |
|---|---|---|---|
| Minutes / month | 300 (approx. 120 calls) | 900 (approx. 360 calls) | 1,700 (approx. 680 calls) |
| Overage | $0.45/min | $0.45/min | $0.45/min |
| Phone numbers | 1 | 1 | Multiple numbers and locations |
| Agent role | One role | One role | Multiple flows in parallel |
| 24/7 answering, after-hours and overflow | ✓ | ✓ | ✓ |
| Appointment booking and calendar sync | ✓ | ✓ | ✓ |
| Transcript and email summary | ✓ | ✓ | ✓ |
| 50+ voices | ✓ | ✓ | ✓ |
| Knowledge base | Website + 25 Q&A pairs | + documents, 100 Q&A pairs | Unlimited sources |
| SMS | Confirmations | + follow-up | + campaign-level follow-up |
| Lead qualification | Basic details | Qualifying questions | Custom qualification logic |
| Call transfer | Simple transfer | Rule-based routing | Multi-flow routing |
| CRM | Name, email, phone | + custom fields, tagging, pipeline | + workflow triggers, handoff rules |
| Languages | 1 | 2 | Multilingual switching on one line |
| Integrations | Standard calendar | + standard CRM | Custom integrations |
| Tuning | First 4–6 weeks after launch | + monthly | + monthly and quarterly review |
| Support | Standard | Priority | Dedicated, with SLA |
24/7 answering, after-hours and overflow calls, appointment booking with calendar sync, a written call transcript, the email summary, and the 50+ voices are in every plan, Starter included. What grows with the tiers is capacity, routing, and how deep we tune it to you. You pick the language and the voice from dozens at setup on every plan; what the tiers change is how many languages run on the same line.
Call counts are approximate, based on a 2.5 minute average call. All prices in USD, taxes not included.
Overage: $0.45/min, no surprises.
- The call never drops, even when you go over
- Automatic email alerts at 75, 90, and 100% of your allowance
- An adjustable overage cap: the system pauses at that point, so the bill never runs away
Echo chatbot
500, 1,500, or unlimited conversations a month.
Over the allowance nothing gets cut off: the conversation runs to the end and the extra is $0.45 / conversation. The plans differ in more than traffic, so the breakdown below spells out what each one contains.
What's in each chatbot plan
| Feature | Starter | Pro | Business |
|---|---|---|---|
| Conversations / mo | 500 | 1,500 | Unlimited, fair use |
| Over the allowance | $0.45 / conversation | $0.45 / conversation | no allowance to go over |
| Channels | Website widget | + Facebook, Instagram, SMS | + WhatsApp, Google Business |
| Knowledge base | Your website + 25 Q&A | + documents, 100 Q&A | Unlimited sources |
| Appointment booking | ✓ | ✓ | ✓ |
| Lead capture and CRM | Name, email, phone | + custom fields, tagging | + handoff rules, workflow triggers |
| Branding | Brizz badge in the widget | Brizz badge in the widget | Optionally removed |
| Tuning | The first 4–6 weeks after launch | + monthly | + monthly and a quarterly review |
| Support | Standard | Priority | Dedicated, with an SLA |
Appointment booking, lead capture, and the email alert are in every plan, including Starter.
Going over never cuts a conversation off, it's billed at $0.45 / conversation. The plans are priced so the step up is always the better deal: from about 850 conversations a month Pro costs less than Starter with overage, and from about 1,950 Business costs less than Pro with overage.
Business is unlimited for inbound conversations: the people who write to you. It isn't a quota for bulk outbound campaigns, and we say so before you sign, not afterwards.
Combo: voice + chatbot together
The same knowledge base works on the phone and on your website. Together it's cheaper than separately.
All prices in USD, taxes not included.
With us, automation isn't a separate product. It's the baseline.
Lead capture, the email summary, calendar booking, and the CRM handoff are included in every plan. Not a separate line on the invoice.
Setup and exit: both in writing.
With a 12-month contract there's no setup fee; on the monthly option it's a one-time fee, with no installment surcharge. The voice and combo setup are the same on purpose: the knowledge base is built once, and it serves both channels. And we also spell out what happens if you leave early, because there's nothing to hide.
With a 12-month contract, setup is $0.
If you leave early, we only charge the part that falls on the remaining months: $41.58 of the $499 setup is earned off each month. If it doesn't work because of us, we charge nothing.
Payment: in full or in 3 installments · installment surcharge: none · commitment: annual 12 months, monthly none, cancel monthly
The unearned part of the $499 setup fee (voice or combo) when you leave
Honestly: when is it not worth it?
If you get only 1 or 2 calls a week and can almost always pick up, Echo isn't worth it for you yet. And that's fine: when your call volume grows, we'll be here.
Pricing questions
What if I go over my minute allowance?
The call doesn't drop. Minutes over the allowance are billed at $0.45/min (taxes not included), you get an email alert at 75, 90, and 100% of your allowance, and an adjustable cap protects you from surprises.
Is there a setup fee?
Not with a 12-month contract: $0. On the monthly, cancel-anytime option there's a one-time fee (voice agent and combo: $499, chatbot: $249), paid in full or in 3 installments, with no surcharge.
What happens if I leave within 12 months?
Only the remaining part of the $499 setup fee is due: $41.58 is earned off each month. For example, after 6 months it's $250. If it doesn't work because of us, we charge nothing.
How many chatbot conversations do I get?
Starter includes 500 a month, Pro 1,500, and Business is unlimited. Over the allowance the conversation isn't cut off, the extra is $0.45 / conversation. Unlimited means the people who write to you, not bulk outbound campaigns.
What do I get on Pro that Starter doesn't have?
A bigger allowance (1,500 instead of 500 conversations), Facebook, Instagram and SMS beside the website widget, documents in the knowledge base with 100 Q&A, custom CRM fields and tagging, no Brizz badge in the widget, monthly tuning, and priority support. Appointment booking and lead capture are in every plan, Starter included.
Can I choose a monthly contract?
Yes. The monthly option can be canceled anytime, with no commitment; in that case the setup fee is a one-time item, payable in 3 installments at no surcharge.
Are taxes included?
No. All prices are shown in USD with taxes not included; any applicable taxes are added on the invoice. For example, the Pro monthly fee is $549 plus applicable taxes.