Knowledge base

Short, straight answers to the questions people ask most about the AI phone assistant. With numbers, where numbers are needed.

How much does an AI phone assistant cost in 2026?

Monthly fees, minute allowances, setup fee, and exit terms down to the dollar, with no hidden line items.

Monthly fees, conversation allowances, the setup fee, and the real difference between the packages, in exact figures.

When it pays off, when it doesn't, and how your own calls tell you in 7 days. An honest assessment, no sales pitch.

Which channel brings back more of your lost customers, and when it pays to connect the two.

Voicemail records a message. An AI assistant gets the job done. How do the two differ, and when is each one enough?

The full process from consultation to go-live, and exactly what we need from you to get there.

The four forwarding modes, when to use which, how the setup goes, and how to switch it off.

The most important rule: Echo doesn't improvise. If it doesn't know, it hands over or records, and never makes things up.

AI doesn't replace you. It replaces the ringing phone. When it connects a human, and why the relationship gets stronger.

Disclosure, consent, data minimization, retention: the principles that hold wherever your business is, and where to ask about the rest.